DO YOU HAVE A SHOWROOM, HOW CAN WE EXAMINE THE PRODUCTS?
You can see our products in our nearest store by clicking on the link “Our Points of Sale”.
HOW CAN I FIND THE PRODUCT I SAW IN THE SHOWROOM ON THE WEBSITE?
You can easily find the products you see in our stores on our website. You can quickly search by typing the product group you are looking for (bed, pillow, duvet cover, etc.) or the name of the product in the search box on the site. If you wish, you can reach the product you want by selecting from the category headings or by using the filters. The search field, category and filter structure on our site has been customised for you to reach our products faster.
HOW MANY YEARS ARE YOUR MATTRESSES GUARANTEED?
We recommend that you carefully read the instructions for use specified on the products you have purchased. Any deterioration such as tearing, fading, breakage and wear and tear due to improper use or cleaning will be out of warranty.
HOW DO YOU MAKE THE REFUND OF MY RETURNED PRODUCTS?
As soon as we receive your returned product, it is returned to your account via the same payment method.
I MADE THE PAYMENT BUT MY ORDER HAS NOT BEEN CREATED, WHAT CAN I DO?
If you think that the order amount has been charged from your credit card but your order has not been created, our accounts will be reviewed and you will be notified as soon as possible. We would like to state that the research process will be concluded faster if you send a screenshot or receipt with your request.